Internet Privacy Policy

Privacy Policy

This privacy statement discloses the privacy policy for American Income Life Insurance Company (“AIL”). Your privacy is important to us. This policy is limited to this website; AIL does not have control over the privacy policies of other websites, including those which you may access via links on the AIL website. PLEASE NOTE THAT BY CONTINUING TO USE THIS SITE, YOU AGREE TO THE TERMS OF THIS STATEMENT.


Information Collection and Use

AIL does not sell, share, or rent information collected on this site to others in ways different from what is disclosed on this statement.


Personal Information

Personal information includes any information that can be used to identify or contact you, such as your name, address, email address, telephone number, or Social Security number. AIL does not collect personal information unless it is voluntarily provided. We may use personal information only as required or permitted by law, including to verify your identity or to respond to requests or inquiries from you.


Nonpersonal Information

Nonpersonal information includes any generic data that cannot be used to identify or contact you. We look at such data on an individual and collective basis to help us detect trends that may help us improve our website. We may gather nonpersonal information automatically from your web browser, such as the Internet protocol address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator click path to, through, and from our website; and the date and time you access our website.


Use of Cookies

Cookies are small files that AIL can send to your browser. AIL does not use cookies to collect personal information from users. We do use cookies to identify you to the web server during page requests and to improve our website. We may use action tags on our web pages to effectuate the use of cookies. You can configure your browser to accept or reject cookies, giving you the chance to decide whether or not to accept the cookie.


Do Not Track Signals

We do not respond to a web browser’s “do not track” signal or other mechanisms that signal a request that our site not track the consumer’s online activities over time and across websites. Other parties, such as third-parties that perform business services on our behalf, may collect personally identifiable information about a consumer’s online activities over time and across different websites when a consumer uses our website or service.


Disclosure of Your Information

Any disclosure of information follows our Privacy Policy. Please note that we will disclose information only as required or permitted by law.


Security of Your Information

AIL treats the security of your information seriously. AIL uses all reasonable efforts to keep information from our users secure against unauthorized access and use. We maintain physical, electronic, and procedural safeguards to guard your information.

Remember that email messages can be viewed by other Internet users while in transit. We strongly recommend that email messages do not contain personal or confidential information, particularly highly identifiable, sensitive information such as your Social Security number and driver’s license information.


Children

This website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under the age of 13, please contact us at the address provided below.


Changes to Privacy Policy

We may change this privacy policy from time to time without notice. The most current policy will be posted on this website. You are encouraged to review this online privacy policy regularly.


Changes to Personal Information

If you think that any personal information we have collected from or about you is inaccurate, you may notify us in writing at the address provided below. We will investigate your request and make appropriate changes as needed.


Feedback

If at any time you have questions or wish to report a violation of this privacy policy, please contact us online at PrivacyTeam@Globe.Life:

American Income Life Insurance
Attn: Privacy Office
P.O. Box 8080
McKinney, TX 75070


Your California Privacy Rights

If you are a California resident, this section applies to you in addition to the rest of the privacy policy. California law requires disclosure of the following information with respect to our privacy practices.

Under California Civil Code Section 1798.83, California consumers who have business relationships with us may choose to opt out of the sharing of their personal information with third parties for direct marketing purposes. If you are a California consumer and (1) you wish to opt out of sharing; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please contact us via email at PrivacyTeam@Globe.Life or at our toll-free number at 1-844-726-4371.

Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
Globe Life Companies
P.O. Box 8080
McKinney, TX 75070


Information for California Consumers (California Consumer Privacy Act)

Collection, Use, and Disclosure of Information

California provides certain privacy rights to California residents with respect to the collection of personal information. We collect and retain the following categories of personal information, which is necessary information for us to comply with regulations governing the insurance industry and the issuance of insurance policies. The chart below provides a full description of the information and categories.

Categories of Personal Information We Collect
Personal identifiers including your real name, alias, postal address, telephone number, email address, and/or similar identifiers; device information including internet protocol address, internet or other electronic network activity information including but not limited to browsing history, search history, and information regarding your interaction with our Internet website, application or advertisements, and or other similar unique personal identifiers; geolocation data and/or commercial information including insurance products or services purchased.
Sources of the Personal Information Collected
Directly from your completion of an application for insurance or other forms, your transactional history and other experience with us and other companies.
Business Purposes for which We Use or Disclose Personal Information
During the past 12 months, we have used or disclosed your Personal Information for purposes of responding to your inquiries and requests (e.g. emails, fulfillment mailings, newsletters), completing and fulfilling any inquiry for information or purchase you make, marketing and advertising, performing services on our behalf, and offering complementary insurance and financial services to our own insurance products and services.
Types of Third Parties with whom we have shared Personal Information
During the past 12 months, we have used and disclosed your Personal Information with our affiliated insurance companies, to our independent agents, service providers, advertising networks, data analytics providers, social networks, and with third parties with whom we have joint marketing agreements.
Types of Personal Information We Sell
We do not sell Personal Information of California consumers.
Personal Information of Consumers under 16 years of age
We do not sell or share the Personal Information of minors under 16 years of age.

Your Rights to Know About Personal Information Collected, Used, and Disclosed, and to Request Access, Correction, and Deletion

If you are a California consumer, upon our receipt of a verifiable request from you, you can obtain access to the personal information about you which we have collected, used, or disclosed. You may also request deletion, correction, or access to a portable copy of your personal information that is collected and maintained by us, as provided by law.

To submit a verifiable consumer request to know what personal information we may have collected, used, or disclosed, or to request deletion, correction, or access to a portable of personal information, you may call our toll-free number at 1-800-433-3405 or use our online request form or portal at: www.ailife.com/contact For existing policy or account holders, you may be asked to verify your identify through the existing authentication procedures of your account, and we may re-authenticate you to verify your identity.

For non-policyholders, we will verify a consumer’s identity by matching at least two or three consumer-provided data points with data points that we maintain, depending on the sensitivity of the information involved.


Your Right to Opt-Out of Sharing of Personal Information

Under the California Privacy Rights Act (“CPRA”), California consumers may choose to opt out of the “sharing” of their personal information with third parties for direct marketing purposes. If you want to submit a request to opt out of sharing, you may call our toll-free number at 1-800-433-3405 or use our online request form or portal at: www.ailife.com/contact .


Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You have a right not to receive discriminatory treatment from us for the exercise of any of your privacy rights.


Authorized Agent

As a California consumer, you can designate an authorized agent to make a request under the CCPA on your behalf by your signed authorization. To do so, please write to us at the address provided below, providing your full name and address, the name and address of your authorized agent, the agent’s contact information, specifying your relationship with the authorized agent, the purpose for which you are designating the authorized agent, and provide your signed authorization. You may revoke the authority of that agent at any time by contacting us in writing at the address below.


Consumers with Disabilities

Any consumers with a disability may contact us or have an authorized agent contact us by calling our customer service department at 1-800-433-3405 or by visiting our website contact below.


Contact for More Information

For questions or concerns about our privacy policies and practices, or wish to request our policy in an alternative format please contact us via email at PrivacyTeam@Globe.Life or at our toll-free number at 1-800-433-3405.

Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
Globe Life Companies
P.O. Box 8080
McKinney, TX 75070

Privacy Policy Effective Date: 1/22/2024