JOB SUMMARY:

The Quality Assurance Architect (QAA) is a senior role within the QA organization focused first on quality strategic planning and then on execution. The QAA develops test strategies, testing requirements (including environments, tools and tactics), and roadmaps for the QA team to successfully perform its function across one or more domains.

The QAA role requires a long-term results-oriented mindset and ultimately ensures technology solutions meet business requirements. Achieving this goal across platforms and teams, as well as contributing to continuous improvement efforts will constitute this role’s primary objectives.

The QAA is primarily responsible for managing the development of the strategic QA direction and executing the process for technology solutions with oversight from the Sr. IT Manager. This person is expected to gain knowledge to demonstrate a comprehensive understanding of Globe Life’s Policy Administration System (PAS) Project and be capable of contributing significantly to the delivery of strategic initiatives.

The QAA works with cross-functional teams to provide support and quality assurance during product development and release phases. This role works with the Application & Operations Managers, Project Managers, Configurators, and Quality Assurance Analysts to ensure comprehensive test plans for all project phases. The QAA also works with Architects, Developers, Product Owners, and Project Managers to define adequate testing strategies, scripts and scenarios to evaluate, troubleshoot, and support applications. As such, the QAA explains the technology and related tests strategies in non-technical terms.

Essential Duties and Responsibilities:

Lead the quality of systems or major subsystems - from participating in product design and building test strategies through implementation including test design, test automation, debugging, reliability, performance and scale.

The QAA is comfortable leading large scale QA efforts and teams
They are a thought leader, able to craft, articulate and then execute plans specific to a program’s needs
They have substantial leadership experience and capabilities, able to effectively communicate with all levels of the organization. Able to create and present work both in written and verbal format. Able to facilitate meetings and move to decisions
This person can drive efforts towards specified results and deliver in accordance with program timelines
Work collaboratively within a delivery team, at all levels including stakeholder management, with ability to take ownership of tasks and complete them within established deadlines and with minimal direct supervision.
Analyze, review, and present test performance results with recommendations to delivery teams and business groups with focus on identifying root cause and prevention.
Take leadership role in developing effective test strategies for system level and cross-functional Tfeature testing.
Coordinate the test case design, execution of test plans, analyze and report results to achieve quality assurance and business value objectives.
Identify and drive standards for high-quality test approach, execution parameters, and innovative solutions.
Collaborate with team members to develop cohesive QA test strategy, and a governance method to maintain a common documentation library of standardized processes and procedures including:
- Documentation Standards
- Reference Documents
- Processes Standards
- Mapping of Tests to Business Requirements

Apply methodologies and integration of IT infrastructure and business applications to achieve an efficient testing effort that delivers a quality system to its customers including:

Understanding requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model.
Understanding Testing Automation Frameworks and how they are applied to increase speed and accuracy of testing efforts to enable continuous deployment of IT infrastructure and applications.

Lead PAS testing strategy and ensuring test plans align to the strategy and support the QA team with change management.
Contribute to thought leadership on testing tools, test automation, methodology, performance testing, and practices to support quality assurance in a continuous delivery model.
Develop and guide the documentation of test plans and test cases so that the requirements and test cases are unambiguous, aligned, consistent, and not in contradiction with each other.
Oversee the documentation and prioritization of software defects using JIRA, Azure DevOps, and other tools.
Clearly communicate both formally and informally project/program status, risk and impact, escalating when/where appropriate to ensure delivery of projects objectives in an effective and timely manner.
Act as a liaison for the project between the appropriate personnel to ensure delivery of project testing in an effective and timely manner.
Communicates technical information in plain language so others understand and anticipate the impact of technology on current processes, products, and services.

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